2008 NSTI Nanotechnology Conference and Trade Show - Nanotech 2008 - 11th Annual

Partnering Events:

TechConnect Summit
Clean Technology 2008

Managing Uncertainty with Stakeholder Engagement: Innovative Approaches for Reducing Business Risk in Complex Environments

J.R. Tanguay, D.M. Thayer
Conservation Law Foundation, US

Keywords:
license-to-operate, reducing business risk, stakeholder engagement, resource intensive industries, community relations, corporate social, environment responsibility, sustainability

Abstract:
Resource intensive industries are subject to scrutiny on numerous fronts from a range of stakeholders. After a long period of miscommunication and tension with neighbors, expensive legal battles, distrusted science, failed mediation, and a stalled permitting process, the leadership of a manufacturing facility in the Northeast recognized the need for a state-of-the-art approach to strengthening stakeholder relationships. The company partnered with a non-profit consulting firm, CLF Ventures, to develop and implement a solution to the controversy that would satisfy its business interests and would be supported by environmental, regulatory and community standards. The resulting project has generated important ‘lessons learned’ applicable to many industrial settings where nuisance impacts and/or health and environmental concerns are cited by stakeholders and where these impacts lead to an increased cost of doing business.


Nanotech 2008 Conference Program Abstract